Customer Stories — mama health
Customer stories

Life science teams,
building on patient truth.

How commercial and medical leaders use mama health to anchor launch decisions in real-world patient evidence — market by market, country by country.

16
Markets activated
15+
Therapy areas covered
40k+
Patients in community
30days
To activate a new market
Trusted by life science leaders
Takeda UCB Roche AstraZeneca Alexion Otsuka LEO Pharma Takeda UCB Roche AstraZeneca Alexion Otsuka LEO Pharma
Story 01 · Psoriasis · Patient Support Program
Takeda × mama health

PsoMate, built on patient evidence — not on assumption.

Takeda set out to build a digital companion for psoriasis patients. The team knew the content could not be built from internal hypothesis alone. mama health pressure-tested Takeda's existing patient journey against real patient data — first in Germany, now across five markets — turning a strategic narrative into an operational resource that feeds PsoMate's content pipeline directly.

5
Markets unified
under one method
1
Validated patient
journey, KPI'd
100s
Dermatologists
engaged in parallel
Dermatology DE · US · UK · JP · CA Patient Support Program HCP Engagement
Read the full story
// Pilot → Pan-global
Engagement scope 5 markets

"What patients said they needed in Berlin is shaping what patients see in Tokyo."

"

After 22 years in healthcare, I've learned that the real insight lies in the last mile of the patient journey. mama health captures that like never before.

Mark Sterckel 22 years in international healthcare
// Italy → 11 European markets
Pan-European scope 11 countries

A first-time launch in MG, anchored in patient evidence from market one.

Story 02 · Myasthenia Gravis · First-in-Category Launch
UCB × mama health

From an Italian pilot to 11 European markets, in a category UCB had never marketed in.

UCB was bringing two new therapies — Zilbrysq and Rystiggo — into a rare neuromuscular condition the team had never marketed in. Italy ran first as a pilot. Personas, biologic adoption insight and the patient journey are now in the hands of the field. The engagement has scaled to a pan-European contract spanning 11 countries, with a unified MG patient journey at leadership level.

11
European markets
at leadership level
2
First-in-category
launches anchored
1
Unified European
patient journey
Neurology / Rare Pan-European Personas MSL Enablement HCP Awareness
Read the full story
By the numbers

Patient evidence, at commercial scale.

What life science partners are unlocking when they build on mama health.

// Takeda · DE → 5 markets
5
markets running on a single PsoMate methodology — DE, US, UK, JP, CA.
// Takeda Germany
100s
of dermatologists engaged through a parallel HCP awareness initiative.
// Across partners
30days
to activate a new disease market — agility built into the engagement model.
How an engagement runs

From hypothesis to operational evidence.

Every customer story on this page follows the same shape. Pilot in one market. Validate the journey. Scale across the portfolio.

Pressure-test the hypothesis

Take an existing patient journey, KOL-built or otherwise. Pressure-test it against quantitative data from real patients in the disease.

Rewrite where the data demands

Where assumption and evidence diverge, the journey is rewritten. KPIs are placed on every stage so stakeholders can plan against it.

Embed across functions

Findings carry into commercial, medical and field teams via cross-functional sessions, MSL onboarding, and partner asset integration.

Scale across markets

Pilots prove the model. Engagements then expand market by market, with patient voice from each one feeding a single, unified instrument.

All stories.

Filter by therapy area, region or use case. New engagements added as they become public.

Partner Headline Therapy area Region
Takeda PsoMate, built on patient evidence across five markets. Dermatology DE · US · UK · JP · CA UCB A first-time launch in MG, scaled from Italy to 11 markets. Neurology · Rare Pan-European
Top-10 pharma Atopic dermatitis launch readiness across DACH. Coming soon. Dermatology DACH ·
Top-20 biopharma CSU persona quantification for messaging validation. Coming soon. Immunology Europe ·
Specialty pharma MS access barriers mapped across five countries. Coming soon. Neurology Pan-European ·
Global pharma Pulmonary fibrosis content tool, B2C-only. Coming soon. Respiratory DACH ·

The next story could be yours.